Frequently asked questions
Hospitality Voice Tech's Voice AI bot offers a strong ROI and seamless transition, improves staff efficiency, enhances the guest experience, and improves visibility on guest needs. It integrates with existing systems at a low cost, frees up valuable employee time and capital, eliminates wait time and related complaints, and provides easily accessible reports with actionable insights.
Specific cost savings may vary by hotel, but we expect the ROI to be substantial. Please contact us directly for a quote.
Current players in the sector include text messaging apps, guest room tablets, and smart speakers. No other solution directly answers guest phone calls and manages guest inquiries as we do. Compared to these solutions, our Service Voice AI system best replicates current guest service staff, giving guests a more traditional experience with no learning curve or special equipment.
Our hotel Voice AI bot is built on the Amazon AWS platform, allowing a high standard of system performance, flexible integration capabilities, stability, accuracy and scalability. Please contact us for further details on specific system architecture.
During implementation, the Hospitality Voice Tech team works closely with a hotel contact to integrate our system into the hotel and eliminate any potential problems. However, should any issues arise post-implementation, levels 1 and 2 product support remain available to resolve any tech or other issues. We are also backed by AWS's SLAs.